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Quantitative, Mixed Methods, and Survey Researcher, Practical Statistician, Teacher
There are a few industries that seem to perennially have the reputation of terrible customer service: internet providers, phone companies…and airlines. How often have you head someone gush about the amazing customer care and support they received from an airline, or raved about how enjoyable their flight was (especially if not business or first class)?…
Welcome to Part 2 of this three part series! If you have not read Part 1, and are unfamiliar with latent profile analysis, I recommend taking a few minutes to do that before you dive in here. Additionally, check out Spurk et al. (2020) for a succinct overview of the profile enumeration process. In this…
Choosing the appropriate type of visualization and creating an engaging dashboard are oftentimes not as straightforward is it might seem. The powerful visualization tools that are readily available and relatively easy to use has given anyone with the time and desire the ability to create professional looking visualizations and dashboards. However, creating pretty graphs and…
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